help with CDM 8945

[claudiab]

I have a CDM 8945 phone. I bought the verizon music essentials kit to download music on my pc. i loaded the disk and connected the usb cable. on the phone it said i was connected. but on the pc it said there was nothing connected to pc. I also have i Venus and i can download music on it fine. anybody have the same problem? should i uninstall and try to install again? any suggestions...

[admin_mvu]

Have you tried installing the driver for CDM 8945? The PC has to recognize the phone as CDM8945 before you can communicate with it.

[claudiab]

i dowloaded the cd that it came with it and it downloads the software for drivers. When i did the venus software it worked fine.

[claudiab]

got it working. thanks

[admin_mvu]

What did you do?

[claudiab]

i downloaded the software from the verizon site. and that worked. I dont know if it was different from the CD that i bought with the kit. but htat did it. I havent tried to download my husbands venus with this software. I hope it works for the venus too.